Account Manager (Surabaya)

Join D-Net, a leading internet service provider in Indonesia, as an Account Manager in Surabaya. In this dynamic role, you will be responsible for managing and nurturing B2B customer relationships, driving business growth, and ensuring client satisfaction. This is an exciting opportunity to work with a company that is committed to providing top-notch internet services and continuously improving its offerings to meet the evolving needs of its customers.

As an Account Manager at D-Net, you will be part of a dedicated team that is passionate about delivering exceptional customer experiences. You will use tools like Salesforce and HubSpot to manage customer interactions, track performance metrics, and generate insightful reports. This role offers a unique chance to grow both personally and professionally, with opportunities for career advancement within a supportive and collaborative work environment.

📋 Tanggung Jawab Pekerjaan

• Manage and nurture B2B customer relationships to drive business growth and ensure client satisfaction.
• Develop and implement sales strategies to achieve targets and exceed sales quotas.
• Use Salesforce and HubSpot to manage customer interactions, track performance metrics, and generate insightful reports.
• Conduct market research to identify new business opportunities and trends.
• Provide excellent customer service and support to address client concerns and issues.
• Collaborate with cross-functional teams to develop and deliver innovative solutions that meet client needs.
• Monitor and analyze sales performance to identify areas for improvement and optimization.
• Attend industry events, conferences, and trade shows to network with potential clients and stay up-to-date with the latest industry trends.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in sales or account management, preferably in the telecommunications or internet service provider industry.
• Proven track record of achieving sales targets and driving revenue growth.
• Strong understanding of CRM systems, such as Salesforce and HubSpot.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Certification in project management (e.g., PMP) is a plus.

🛠️ Keahlian

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